Recruiting Fly

Clothier Planet Funk revealed that it achieved a whopping 377 percent return-on-investment with mobile coupon campaigns launched during the holiday shopping season.

The Burbank, California-based retailer, which targets trendy young men and young women, also saw a staggering 91 percent redemption rate on the coupons. The campaign was launched on November 21, 2008 and ended on December 21, 2008. Twenty percent of revenue for the month of December was generated by the almost 2,000 coupons that were generated, and which were sent as text messages, or SMS, via the mobileStorm digital marketing platform.

“Mobile is a natural fit for our customers and being able to give them such coupons—both in the store and online—that can be instantly received on their phones is a no-brainer,” said Kitiri Lomaka of Planet Funk. “The results we experienced proved this and we look forward to continuing our partnership with mobileStorm to drive future mobile campaigns. We now realize that mobile marketing can not only be affordable for companies like ours, but also wildly profitable if handled the right way.”

Planet Funk only sent the coupons to people who subscribed to receive text messages from the company. It advertised the promotion with signs inside its stores, on its website and blog, and on the websites of numerous malls where Planet Funk shops are located. Besides immediate revenue, the company also set the stage for future campaigns: 15 percent of coupon-redeemers opted in to receive future SMS marketing messages from the retailer.

Popularity: 1% [?]